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Terms & Conditions

PreOwnedGowns.com  is a listing service that connects buyers and sellers of new and floor sample dresses. Preownedgowns.com disclaims that it is an authorized third party dealer or agent of any of the designer gowns offered on its website. Designer gowns offered on this website are all registered trademarks of their original owners who reserve their rights and ownership. The use or mention of any trade names, product names, or trademarks on this website does not suggest that the trademark owner or designer has any affiliations with or any endorsements of this website.
 
General

We do not guarantee continuous, uninterrupted or secure access to our services. Further, operations of the Site may be interfered with by numerous factors outside of our control and www.PreownedGowns.com shall not be held liable for any such interruptions.

By using our Site, you agree to a code of conduct. Specifically, you agree NOT to:
Use the Site or Materials for any unlawful purpose;
Express or imply that any statements you make are endorsed by us, without our prior written consent;
Transmit (a) any content or information that is unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene or otherwise objectionable, or infringes our or any third party's intellectual property or other rights; (b) any material, non-public information about companies without the authorization to do so; (c) any trade secret of any third party; or (d) any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or other unsolicited commercial communication (except as otherwise expressly permitted by us),
Engage in spamming or flooding;
Transmit any software or other materials that contain any viruses, worms, trojan horses, defects, date bombs, time bombs or other items of a destructive nature;
Modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any portion of the Site or Software;
Remove any copyright, trademark or other proprietary rights notices contained in the Site, Materials or Software;
"Frame" or "mirror" any part of the Site without our prior written authorization;
Use any robot, spider, site search/retrieval application or other manual or automatic device or process to retrieve, index, "data mine" or in any way reproduce or circumvent the navigational structure or presentation of the Site or its contents; or
Harvest or collect information about Site visitors or members without their express consent.
While using the Site, Materials and/or Software, you agree to comply with all applicable laws, rules and regulations.

Your privacy

We will not sell or rent or give out your personal information to third parties for their marketing or other purposes without your explicit consent.

Copyright

All non-listing content included on this site, such as text, graphics, logos, button icons, images, data compilations, and software, is the property of www.PreOwnedGowns.com.com or its content suppliers and protected by international copyright laws.

Product Descriptions

www.PreOwnedGowns.com.com requires sellers to provide accurate information on the Site. However, www.PreOwnedGowns.com.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by www.PreOwnedGowns.com.com itself is not as described, your sole remedy is to contact PreOwnedGowns.com within 7 days of receiving your order. We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor.

Disclaimers

THE SITE, THE MATERIALS ON THE SITE, ANY PRODUCT OR SERVICE OBTAINED THROUGH THE SITE AND THE SOFTWARE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, COMPANY AND ITS AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING COURSE OF PERFORMANCE OR USAGE OF TRADE. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you. COMPANY AND ITS AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS AND AGENTS DO NOT WARRANT THAT YOUR USE OF THE SITE OR THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE, THE SERVER(S) ON WHICH THE SITE IS HOSTED OR SOFTWARE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT YOU ARE RESPONSIBLE FOR OBTAINING AND MAINTAINING ALL TELEPHONE, COMPUTER HARDWARE AND OTHER EQUIPMENT NEEDED TO ACCESS AND USE THE SITE, AND ALL CHARGES RELATED THERETO. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE SOFTWARE AND YOUR RELIANCE THEREON. NO OPINION, ADVICE OR STATEMENT OF COMPANY OR ITS AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS, AGENTS, MEMBERS OR VISITORS, WHETHER MADE ON THE SITE, IN THE SOFTWARE OR OTHERWISE, SHALL CREATE ANY WARRANTY. YOUR USE OF THE SITE AND ANY MATERIALS PROVIDED THROUGH THE SITE ARE ENTIRELY AT YOUR OWN RISK.

A possibility exists that the Site, Materials or Forums could include inaccuracies or errors, or information or materials that violate these Terms of Use . Additionally, a possibility exists that unauthorized alterations could be made by third parties to the Site, Materials or Forums. Although we attempt to ensure the integrity of the Site, we make no guarantees as to the Site's completeness or correctness. In the event that a situation arises in which the Site's completeness or correctness is in question, please contact us with, if possible, a description of the material to be checked and the location (URL) where such material can be found on the Site, as well as information sufficient to enable us to contact you. We will try to address your concerns as soon as reasonably practicable.

Limitation of Liability

NEITHER COMPANY NOR ANY OF OUR AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS OR SPONSORS, NOR OUR OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS OR OTHER REPRESENTATIVES, ARE RESPONSIBLE OR LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOSS OF DATA OR LOST PROFITS), UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE AND/OR MATERIALS CONTAINED ON THE SITE, THE SOFTWARE, ANY LINKED SITE OR ANY PRODUCT OR SERVICE PURCHASED THROUGH THE SITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, MATERIALS, SOFTWARE OR ANY LINKED SITE IS TO STOP USING THE SITE, MATERIALS, SOFTWARE OR LINKED SITE, AS APPLICABLE. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO COMPANY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE SITE

Indemnification

You agree to indemnify, defend and hold Company, our affiliates, licensors, suppliers, advertisers and sponsors, and our and their directors, officers, employees, consultants, agents and other representatives, harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees) and other expenses that arise directly or indirectly out of or from

(a) your breach of this Agreement, including any violation of the Code of Conduct, above;
(b) any allegation that any Submissions or other materials you submit to us or transmit to the Site infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party; and/or
(c) your activities in connection with the Site.

Effective Date:

These terms of use were last updated on December 19, 2020 and are effectively immediately and in perpetuity unless otherwise noted.

Privacy Policy

PreOwnedGowns.com (“we, us or our”) specializes in the selling of wedding dresses and evening dresses (the “Business”).  In conducting the Business, we may collect Personal Information about sellers and buyers (collectively, “Customers”), but we only collect Personal Information that you submit voluntarily when you provide your name, address and any other contact information.

We collect Personal Information to assist in selecting and delivering the products, promotions, offers, publications, events, opportunities, invitations and updates (collectively, “Offerings”) most suited to our Customers.  For example, we add Customers’ names and contact information to our mailing list to inform them of Offerings that may interest them. 

By providing us with your Personal Information, you consent to the collection and use of such information in accordance with this Privacy Policy.

We may use Personal Information: to provide Offerings; and other Customer contact and service; to manage and develop the Business; to learn about the needs of Customers, to develop and deliver Offerings tailored to those needs and to communicate with Customers about Offerings; to follow up on Customer comments and suggestions; and to report illegal, unethical or other serious or unacceptable Customer misconduct.  From time to time, we may use Personal Information for new, unanticipated uses not previously disclosed in this Privacy Policy. We will never disclose personal information of a customer to a third party  vendor. We will only disclose Personal Information of a Customer to third parties with the express consent of such Customer, or as required or authorized by law.

Some Customers may enjoy a series of Offerings over a period of months or years, and it can be useful for their Personal Information to be kept on file.  We therefore retain a Customer’s Personal Information for up to two years after their last contact with us.  Inactive Customer files are destroyed after two years, unless we receive a request to destroy it earlier.

Since we use a person’s Personal Information to provide him or her with Offerings, it is important that such information be accurate.  If any of your information is not accurate, please let us know so that we can make any necessary changes.  We use appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of Personal Information.  Customers should be aware, however, that we cannot ensure the security of Personal Information transmitted by regular email.
We may use third-party advertising companies to serve ads when you visit our Web site. These companies may use aggregated information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, you can see it here. 

Google places interest-based advertisements “Google Ads” on our website.  When you visit our website and view or click on a Google Ad, a cookie may be dropped on your Internet browser. This cookie will gather data about your visits to this and other websites that will be used to select other ads about goods and services of interest to you.  You may opt out of the use of the cookie by visiting the Google ad and content network privacy policy.

Our website may contain links to other sites which are not governed by this Privacy Policy.  On our website, as with most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service.  We may provide aggregated information to third parties, but these statistics do not include any identifiable Personal Information.

As part of our regular review of all of our policies and procedures, we may change this Privacy Policy from time to time.  If you have any questions or concerns, wish to access your Personal Information or wish to change your preferences regarding our use of your information, please let us know via our contact us form.

Return Policy

Dresses can be returned within 7 days of receiving the package only if dress was not as described. So if product was marked as delivered on the 1st you have until the 8th to return. Returns will only be accepted if the gown was not as described and the 360 ID Tag is still attached to the dress. Once the ID tag has been removed we cannot accept the return. We will require you to fill out a return form and send us photos before processing return. A full refund of the dress cost (not including shipping cost) will be provided once the dress has been shipped back to us and received. Please allow 3-7 business days for the refund to process.  Please understand that our products may have small defects due to it being preowned so it is crucial to read through the descriptions carefully and fully before purchase. Ask questions if you are uncertain about any details. We provide measurements and guidance on how to measure yourself so that you can properly select an appropriate size for your gown. If you require extra information on a product before purchase you may absolutely chat with us through our online stylist, by phone, or by emailing our team. We're here to support you in your journey to finding your dream dress. If you have any questions at all about returns or how a dress will fit you, please do not hesitate to contact us

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